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Ordering Cannabis Delivery
Step-by-Step Guide

Most frequent questions and answers

How Can I Place an Order?

Pink House Delivery makes it quick and easy to order from our closest dispatch hub. Choose whichever method is easiest for you:

1

Option 1: Call or Text Our Main Line (Fastest)

Call or text your order along with your delivery address directly to our dispatch line at (437) 335-4363. Our team will instantly confirm item availability, total pricing, and your driver's ETA.

2

Option 2: Browse the Menu & Order Online

Explore our craft flower, edibles, vapes, and concentrates on the website. Select your desired quantities or weights and click "Add to Cart".

3

Review Your Cart

Open your cart before checking out to adjust item quantities, add extras, or enter eligible promotional promo codes.

4

Provide Delivery Info & Checkout

Enter your full delivery address and contact number. Choose either Exact Cash or Interac e-Transfer (must be sent before order dispatch).

5

Receive Your Delivery

Most orders arrive within 60–90 minutes (1 hour in Toronto)[cite: 7]. Step outside to meet at the passenger window with your physical 19+ photo ID ready[cite: 7].

Terms of Service

To maintain community safety and regulatory standards, all customers agree to the following guidelines upon checkout:[cite: 7]

  • ✓ The person placing the order must be present to receive the delivery in person.[cite: 7]
  • ✓ Product examination must take place after the driver payment transaction is completed.[cite: 7]
  • ✓ The customer must be located at the physical address specified during checkout.[cite: 7]
  • ✓ All pricing is set and non-negotiable (no bartering upon driver arrival).
  • ✓ All sales are final once handed over, with no exchanges or substitutions.

Ordering Cannabis Delivery
Step-by-Step

Most frequent questions and answers

How Can I place an order ?

Pinkhouse Delivery makes it easy for you to order from the closest dispensary. Here’s what you need to do:

1. Browse the Menu

You can choose from a range of products on our menu. Clicking on a menu item will show you more information about the product

2. Add Items to Cart

Found something you like? Click the “Add to Cart” button on the detail screen to add the item to your order. For items that come in varying sizes and/or weights, you can choose which size is right for you.

3. Review Your Order

You can review your order before you check out. Here, you can add or remove items and adjust quantity.

4. Provide Your Info / Checkout

You will need to provide us with your name, phone number, Valid ID and the delivery address. If you’re a first-time customer, you will need to register and provide a photo of your driver’s license or other valid photo ID, as well as a selfie with you holding your ID, to be verified. Once verified, you can order online and pay with cash or e-transfer.

5. Receive Your Delivery

Sit back, relax, and wait for your delivery to arrive. We usually make it in under 60 minutes, but delivery time can vary depending on location and traffic. Please be prepared to meet your driver at their vehicle, and we will keep you updated on the estimated time of arrival.

Referral and Loyalty bonuses

Earn loyalty bonuses with every purchase and redeem them at your convenience. Additionally, refer a friend and receive an instant $10 discount.

Terms of Service

In order to ensure the safety of our customers and our employees, we reserve the right to refuse service to anyone who does not comply with our company policies. By placing an order you agree to follow all of our terms of service. Violation of the following guidelines can result in a ban from using our service.?

  • Whoever places the order must be who the product is delivered to.?

  • Examination of the product must take place after the transaction is complete.

  • The customer must be at the address to which the delivery was placed.?

  • No bartering upon delivery, all prices are set

  • All sales are final, with no substitutions or returns.